How Ordering Works

Welcome! We’re so glad you're here! 🇿🇦

Think of us as your complimentary concierge service for ordering Young Living products in South Africa. Hello Essentials SA makes the process simple by allowing you to browse products, view estimated pricing in Rand, and submit your order in just a few clicks — with no payment required at checkout.

We then place your order directly with Young Living on your behalf, and you receive final pricing and payment instructions so your order can process. Your order will then arrive at your door in South Africa within approximately 1 week.

Here’s how it all works... we promise, it’s simple!


🛒 Step 1: Browse & build your cart

Browse our site and add your favorite products to your cart — just like a normal online shop. Don't see the product you want? Just ask us, we may be able to get it for you. The full catalogue isn't listed here, but you can make this request in the "request a product" box at checkout.

Quick pricing note:
Prices are shown in South African Rand for convenience. Final totals are confirmed in USD at the time your Young Living order is processed.


✍️ Step 2: Submit your order (no payment yet)

When you’re ready, you’ll submit your order through checkout.

✔ No credit card required
✔ No payment collected here
✔ No surprise charges

Think of this step as raising your hand and saying:
“Yes please — I’d like these products!”


🤍 Step 3: We handle the Young Living part

We carefully review your order and submit it directly to Young Living on your behalf using their official ordering system.

This helps ensure:

  • Correct pricing

  • Product availability

  • Eligible free gifts

  • Proper processing for South Africa orders

If anything needs clarification, we’ll reach out before confirming the order.


💳 Step 4: Final totals & payment

Once your Young Living order is confirmed, we will contact you with final pricing and payment instructions separately.

Because exchange rates, shipping, duties, and promotions can change, this step ensures you are satisfied with all order details before your payment is processed. 


📦 Step 5: Shipping & delivery

Your products are fulfilled and shipped directly by Young Living for a flat rate of $10 USD, this includes all taxes, duties and customs. You will owe no additional amounts and your order will be delivered directly to your door in South Africa!

You’ll receive shipping and delivery updates from Young Living once your order is on its way.


🌱 A quick note about Hello Essentials SA

Hello Essentials SA is an independent ordering support service created to help South African customers navigate Young Living’s current NFR system more easily.

We are long-time Young Living members who want ordering to feel human again.

Questions? We’re real people who love YL! Just reach out...